Everyday illnesses
Colds, flu, coughs and sore throat
Sinus symptoms, allergies and hay fever
Headaches, migraines and mild fever
Nausea, diarrhea, indigestion and constipation
Skin, eye and minor concerns
Rashes, acne, eczema and itchy skin
Minor skin infections or irritation
Red, itchy or watery eyes
Minor aches, back pain and muscle strains
Sexual and reproductive health
Urinary tract infection symptoms
STI advice and sexual health questions
Contraception advice and period concerns
Men's health questions, including erectile concerns
Mental wellbeing
Stress and burnout
Anxiety and low mood
Sleep problems
Support deciding the next step in care
Ongoing care
Follow-ups for hypertension, diabetes and asthma
Medication reviews
Chronic condition check-ins
General medical advice and second opinions
Prescriptions and advice
Prescription renewals where clinically appropriate
Travel health advice
Pharmacy guidance after a consultation
Referral guidance when in-person care is needed
How it works
A clinician will guide the right next step
During your consultation, the doctor or nurse can assess your symptoms, advise on self-care, recommend treatment, renew medication where appropriate, issue a prescription when clinically suitable, or refer you for in-person care if a physical examination or urgent treatment is needed.
When online care is not suitable
Online consultations are not for medical emergencies. Please seek urgent in-person care or contact local emergency services if you have any of the following symptoms.
Chest painSevere shortness of breathStroke symptomsMajor injurySevere allergic reactionUncontrolled bleedingSevere abdominal painAny emergency or rapidly worsening symptom